Shipping & Delivery Policy

Shipping and delivery

Available delivery methods, charges and estimates are displayed at checkout based on destination and current service availability.

Order processing

Orders may require processing before carrier collection.

Address accuracy

Check the recipient name, street, unit, city, region, postal code and telephone number before checkout.

Tracking

When tracking is available, allow time for the carrier to register its first scan.

Delays

Weather, customs, seasonal volume and carrier disruption can affect estimates.

Delivery concerns

Report missing, damaged or incorrect parcels promptly to service@lemzuro.com with the order number and photographs.

Support and documentation

Keep your order confirmation, product packaging and photographs until the order is complete and any concern has been resolved. When contacting us, provide the order number and relevant details so the request can be reviewed accurately. We answer questions using the information available for the specific product and order.

Business information

Anji Yunning Technology Co., Ltd.
A--212, Building 41, Danian Chuyi Commercial Street, No. 1 Tianhuangping Road, Tianhuangping Town, Anji County, Huzhou, Zhejiang, China
Email: service@lemzuro.com