Contact Us
Contact the Lemzuro team
For product questions, order help, delivery concerns or return requests, email service@lemzuro.com. Include the order number whenever the question relates to a purchase.
Product questions
Tell us which tool you are considering and the art medium, workspace or storage use you have in mind.
Order support
Provide the customer name, checkout email and order number so we can locate the correct record.
Product concerns
Send clear photographs of the full item, packaging, label and affected area.
Faster resolution
One complete message with relevant details is usually more efficient than several partial messages.
Privacy
Never send full payment-card numbers, passwords or unrelated sensitive information.
Support and documentation
Keep your order confirmation, product packaging and photographs until the order is complete and any concern has been resolved. When contacting us, provide the order number and relevant details so the request can be reviewed accurately. We answer questions using the information available for the specific product and order.
Business information
Anji Yunning Technology Co., Ltd.
A--212, Building 41, Danian Chuyi Commercial Street, No. 1 Tianhuangping Road, Tianhuangping Town, Anji County, Huzhou, Zhejiang, China
Email: service@lemzuro.com